Well by now I am sure that everyone has heard that the Plex forums have been hacked and that Plex sent out a notification to change your passwords. Interestingly enough, Plex did not just send out a notice, but included a link that you could click on that would take you directly to the spot where you could change your password. How nice of them!


Of course, being the totally untrusting sort that I am, I totally disregarded the link in this email. My thought was – “Really, your going to send me a link that takes me directly to a password screen allowing me to change my password without first determining who I am by asking me my current password?” I did click on the link (after launching virtualbox and my sandbox protected OS) and it did, in fact, take me directly to a screen where I could seemingly change my password. No request was made to identify myself. So I decided that I would play it safe and login via the normal interface and change my password.

I did just that. I logged in (despite the notice saying that I could not do so) and changed my password. No big deal at all. Except that within minutes my Plex server went offline!

hummm….I could log in to my Plex server, I could see my shared libraries from my friends, I could watch movies from their server, but my server (aptly named Cinaplex) was no where to be found. So off to the Plex forums I went where I found…nothing. The Plex forums were down:

screen 2015-07-03 at 12.27.55 PM¬†Well, that kind of set me back a little bit, but hey – I am sure I can figure this thing out in no time. I am sure it is something with my password on my server not linking with the password at Plex (I am a lifetime Plex Pass subscriber). So I am sure I just pop in to my local Plex server and change the password there. Well, again no luck. Nothing I tried allowed me to ‘see’ Cinaplex and gain access to the part to change the password. Why? I did not know (at the time). So I did what every good linux guys does…I beat my head about the system looking for a way to change the password when I could not gain access to the server portion of the interface. I ‘knew’ the server was up and operational. I could get to it’s local interface http://cinaplex:32400/web without any problems. I could see my shared libraries, I could stream movies and TV programs from those shared libraries but for some reason I could not get to my server settings.

So I decided to reinstall Plex. This is a very simple process made even easier by a script that I have that goes out each night and checks to make sure that I have the most current version of Plex. I overrode the safety and forced a new download and reinstalled Plex (a whopping 30 second ordeal) and guess what? Nothing. Nothing at all. Something was weird. So I did the very next best thing a linux person could do when confronted with a problem: I opened up Google.

It would see that I was not the only person that questioned the intelligence of clicking on a link that took you to a simple password change screen. It would appear in doing a password change the way I did it, it had someone unlinked my Plex server from my Plex Pass account and thus rendered my server worthless! But a simple password change on the server to match my new Plex password would fix me right up. Ah..but wait…I cannot get to my server settings for some reason. Then I saw it, a small note on a Redit post about needing to be on the same network as your server. I was not on the same network. I have my network VLANd with the Cinaplex and NAS on a totally separate network then the rest of my networking hardware and systems, and this was the reason I was unable to get to the server settings.

A quick ssh tunnel later (ssh ip_of_my_server -L 8888:localhost:32400)

And I was up and running by hitting the new url of my server: http://localhost:8888/web and resetting the password and linking the server back to Plex. Once I did that, everything was back up and running as it should be!